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Business phone systems: a buyer's guide

How to choose a business phone system without being sold the wrong one.

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Your options

Questions to ask

  • How many users and sites?
  • Do people work remotely?
  • Do you need call queues or recording?
  • Is your internet connection good enough?

The analogue switch-off

Analogue and ISDN lines are being withdrawn. Read the PSTN switch-off guide.

Why choose your cloud phone system with Forever Systems

We are vendor-neutral. We supply and support several cloud phone platforms, so we recommend the one that fits rather than the one we happen to sell.

  • Side-by-side comparison of hosted VoIP, 3CX and Microsoft Teams Phone for your users
  • Number porting, handsets and set-up handled for you
  • Connectivity checked so call quality is right from day one
  • UK support for moves, adds, changes and faults
  • For BT Cloud Voice and the PSTN switch-off, see our BT Business Partner site cloudvoice.cloud

We work with businesses, schools, charities and public sector organisations. We do not sell consumer phone services.

Want a side-by-side cloud phone system quote?

Tell Forever Systems what you need and we will come back to you with options, not a hard sell.

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Frequently asked questions

Is cloud always better than on-premise?

Not always, but for most organisations it is simpler to run. We will be honest about which suits you.

More cloud phone system guides